Privacy Policy

MJN GROUP, Inc. (my sentir.com) (“Company” “we” or “us”) respects the privacy of the visitors and/or users (“User” or “you”) of its primary website at: mysentir.com (including its subdomains) and any other websites operated by us (collectively, the “Site”) and is committed to protecting its Users’ information. We believe that you have a right to know our practices regarding the information we may collect and use when you visit and/or use our Site.

We strongly urge you to read this Policy and make sure you fully understand our practices in relation to Personal Information before you access or use any of our Site. If you do not agree with this Policy, please do not use the Site. By accessing and using the Site, you agree to this Policy. If you have any questions, please contact us at: [email protected].

Information Collection and Use:

MJN GROUP, Inc. (my sentir.com) is the sole owner of the information collected on this site. 

We may process two types of data and information about our users:

  1. Non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from whom Non-personal Information has been collected. Non-personal Information is any unconcealed information which does not enable identification of an individual User, and which is available while such User is entering into and/or using the Site. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information (e.g. the activity of the User on the Site, User’s ‘click-stream’ or searches on the Site, type and version of browser, etc.).
  2. Personally identifiable information (“Personal Information”). This is information from which an individual or a specific device can be identified.

For example, we may passively collect persistent identifiers from Users (e.g. IP address) mainly for enhancing the User’s experience, learning about geo-location, providing the Site and services and security purposes as further detailed below.

In addition, Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User: Personal Information may be collected from the details the Users provide on the Site, which may include the User’s e-mail address, full name, company, postal address, phone number and any text, information or documentation the User wishes to submit through the Site.

What are the Purposes of the Processing of Information?

Non-personal Information is processed for:

  • statistical and research purposes,
  • customization and improvement of our Site and services, and
  • safeguarding the Site.

Personal Information is processed to:

  • reply to the User’s questions, requests and/or concerns sent by the Users via or in connection with the Site and/or its services.
  • contact Users for the purpose of providing updates on any promotions.
  • safeguard our Site and Users.
  • improve the services, enhance and customize content and provide a consistent and efficient User experience.  
  • be used for marketing purposes. 

Direct Marketing

Where permitted by applicable law, we may use your email address to keep you informed about our products and services and to send you other marketing material which may be of interest. (You can unsubscribe at any time)

Sharing: 

We use credit card processing third party companies to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. 

Security: 

This website takes every precaution to protect our users’ information. When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’. 

Cookies and Other Tracking Technologies.

When you access or use the Site, we or our Third Parties may use industry-wide technologies such as “cookies” or other similar technologies which store certain information on your computer or device (“Cookies“), which will allow us to enable automatic activation of certain features and make your experience much more convenient and effortless. We or our authorized Third Parties may use both session cookies (which expire once you close the Site) and persistent cookies (which stay on your system until you delete them). Your browser may make it easy to disable or delete Cookies. Most browsers will allow you to erase Cookies from your computer’s hard drive, block acceptance of Cookies, or receive a warning before a Cookie is stored. However, if you disable or erase Cookies your online experience may be limited or impaired. Cookies usually store only Non-personal Information, such as the web pages you have visited, the duration of your browsing, etc. Except for strictly necessary cookies, all cookies will expire after the period detailed in the tables below.

Some of the Cookies are managed by third parties who have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them.

California Privacy Rights

This section contains disclosures required by the California Consumer Privacy Act (“CCPA”) and applies only to “personal information” that is subject to the CCPA.     

In the preceding 12 months, we have not collected any personal information about California consumers. 

We use and disclose the personal information we collect for our commercial and business purposes, as further described in this Privacy Policy. These commercial and business purposes include, without limitation:

  •         Our commercial purposes, including marketing and advertising.
  •         Our business purposes as identified in the CCPA, which include:

o   Auditing related to our interactions with you;

o   Legal compliance;

o   Detecting and protecting against security incidents, fraud, and illegal activity;

o   Debugging;

o   Performing services (for us) such as customer service and analytics;

Your Rights Regarding Personal Information. California residents have certain rights with respect to the personal information collected by businesses. If you are a California resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations:

  •         The right to know the categories and specific pieces of personal information we collect, use, disclose, and sell about you, the categories of sources from which we collected personal information about you, our purposes for collecting or selling personal information about you, the categories of personal information about you that we have either sold or disclosed for a business purpose, and the categories of third parties with which we have shared personal information.
  •         The right to request that we delete the personal information we have collected from you.
  •         The right to opt out of our sale(s) of your personal information. Please note that if you opt out of certain types of sales, we will be unable to provide you with the services that rely on such sales. Note that we do not have actual knowledge that we sell the personal information of minors under 16 years of age.
  •         The right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.

 

To exercise any of the above rights, please contact us using the following information: By email to: [email protected].

Note that we may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled. 

Changes to the Privacy Policy

The terms of this Privacy Policy govern use of the Site and any information collected via the Site. The Company may change this policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this policy on the homepage of the Site. Such substantial changes will take effect five (5) days after such notice was provided on our Site. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Site after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by law and without any prior notice.

Privacy – policy information. here you can check the privacy-policy of Mysentir.com 

We at SENTIR want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition “as shipped” to you, within 30 days from the date of receipt for an exchange or a refund for the price of the item.

No returns will be allowed and all sales are final after the 30-day return period.

We are unable to accept or process any returns received by us after 90 days from the date of the customer’s original receipt of the item.

How Do I Return an Item?

Step 1: Send us an email to:[email protected]   with your order number and the reason you want to return the item.

Step 2: Package your return: If possible, use the original packing and completely remove or cover the original shipping label. Seal the package securely with packaging tape.

Step 3: Shipping your return to:

Market Group

1711 Bergenline Ave

Union City NJ 07087

Phone 646-262-0008

How/When Will My Refund Be Processed?

Refunds are issued to the original method of payment. Credit/debit card transactions are refunded back to the credit/debit account. It may take up to two billing cycles for the credit to appear on your statement.

Can I Return a “Scratch and Dent” Purchase?

All Scratch and Dent items are advertised as “non-returnable.” The defect in the merchandise is clearly advertised. If the item’s defect is greater than advertised, we will allow you to return the item, but the Customer Experience Team must authorize returns on all Scratch and Dent items.

If you want to return a Scratch and Dent item, you must contact us at: [email protected]

How Long Does it Take SENTIR to Issue Credit?

Upon receipt of your return, processing normally takes up to five (30) business days for the Return Department to complete credit of your refund to your method of payment.

Why is My Refund Not on My Payment Type Statement?

After the transaction is finalized from SENTIR to your financial institution, the financial institution must post it to your account. Generally, this is processed within seven business days. Depending on their policies, posting may take up to thirty (30) days from the date we returned it to your financial institution. SENTIR  is not responsible for the posting policies of your financial institution. If you have questions, contact your financial institution directly. 

Returns information

We at SENTIR want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition “as shipped” to you, within 30 days from the date of receipt for an exchange or a refund for the price of the item.

No returns will be allowed and all sales are final after the 30-day return period.

We are unable to accept or process any returns received by us after 90 days from the date of the customer’s original receipt of the item.

How Do I Return an Item?

Step 1: Send us an email to:[email protected]   with your order number and the reason you want to return the item.

Step 2: Package your return: If possible, use the original packing and completely remove or cover the original shipping label. Seal the package securely with packaging tape.

Step 3: Shipping your return to:

Market Group

1711 Bergenline Ave

Union City NJ 07087

Phone 646-262-0008

How/When Will My Refund Be Processed?

Refunds are issued to the original method of payment. Credit/debit card transactions are refunded back to the credit/debit account. It may take up to two billing cycles for the credit to appear on your statement.

Can I Return a “Scratch and Dent” Purchase?

All Scratch and Dent items are advertised as “non-returnable.” The defect in the merchandise is clearly advertised. If the item’s defect is greater than advertised, we will allow you to return the item, but the Customer Experience Team must authorize returns on all Scratch and Dent items.

If you want to return a Scratch and Dent item, you must contact us at: [email protected]

How Long Does it Take SENTIR to Issue Credit?

Upon receipt of your return, processing normally takes up to five (30) business days for the Return Department to complete credit of your refund to your method of payment.

Why is My Refund Not on My Payment Type Statement?

After the transaction is finalized from SENTIR to your financial institution, the financial institution must post it to your account. Generally, this is processed within seven business days. Depending on their policies, posting may take up to thirty (30) days from the date we returned it to your financial institution. SENTIR  is not responsible for the posting policies of your financial institution. If you have questions, contact your financial institution directly. 

Returns information