Returns Policy

Returns information – How do I return an item? returns conditions – Mysentir.com

We at SENTIR want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition “as shipped” to you, within 30 days from the date of receipt for an exchange or a refund for the price of the item.

No returns will be allowed and all sales are final after the 30-day return period.

We are unable to accept or process any returns received by us after 90 days from the date of the customer’s original receipt of the item.

How Do I Return an Item?

Step 1: Send us an email to:[email protected]   with your order number and the reason you want to return the item.

Step 2: Package your return: If possible, use the original packing and completely remove or cover the original shipping label. Seal the package securely with packaging tape.

Step 3: Shipping your return to:

Flaship

 20 Cotluss rd 

Suite A

Riverdale

NJ 07447

Phone +36 70 243 4262

How/When Will My Refund Be Processed?

Refunds are issued to the original method of payment. Credit/debit card transactions are refunded back to the credit/debit account. It may take up to two billing cycles for the credit to appear on your statement.

Can I Return a “Scratch and Dent” Purchase?

All Scratch and Dent items are advertised as “non-returnable.” The defect in the merchandise is clearly advertised. If the item’s defect is greater than advertised, we will allow you to return the item, but the Customer Experience Team must authorize returns on all Scratch and Dent items.

If you want to return a Scratch and Dent item, you must contact us at: [email protected]

How Long Does it Take SENTIR to Issue Credit?

Upon receipt of your return, processing normally takes up to five (30) business days for the Return Department to complete credit of your refund to your method of payment.

Why is My Refund Not on My Payment Type Statement?

After the transaction is finalized from SENTIR to your financial institution, the financial institution must post it to your account. Generally, this is processed within seven business days. Depending on their policies, posting may take up to thirty (30) days from the date we returned it to your financial institution. SENTIR  is not responsible for the posting policies of your financial institution. If you have questions, contact your financial institution directly. 

We at SENTIR want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition “as shipped” to you, within 30 days from the date of receipt for an exchange or a refund for the price of the item.

No returns will be allowed and all sales are final after the 30-day return period.

We are unable to accept or process any returns received by us after 90 days from the date of the customer’s original receipt of the item.

How Do I Return an Item?

Step 1: Send us an email to:[email protected]   with your order number and the reason you want to return the item.

Step 2: Package your return: If possible, use the original packing and completely remove or cover the original shipping label. Seal the package securely with packaging tape.

Step 3: Shipping your return to:

Market Group

1711 Bergenline Ave

Union City NJ 07087

Phone 646-262-0008

How/When Will My Refund Be Processed?

Refunds are issued to the original method of payment. Credit/debit card transactions are refunded back to the credit/debit account. It may take up to two billing cycles for the credit to appear on your statement.

Can I Return a “Scratch and Dent” Purchase?

All Scratch and Dent items are advertised as “non-returnable.” The defect in the merchandise is clearly advertised. If the item’s defect is greater than advertised, we will allow you to return the item, but the Customer Experience Team must authorize returns on all Scratch and Dent items.

If you want to return a Scratch and Dent item, you must contact us at: [email protected]

How Long Does it Take SENTIR to Issue Credit?

Upon receipt of your return, processing normally takes up to five (30) business days for the Return Department to complete credit of your refund to your method of payment.

Why is My Refund Not on My Payment Type Statement?

After the transaction is finalized from SENTIR to your financial institution, the financial institution must post it to your account. Generally, this is processed within seven business days. Depending on their policies, posting may take up to thirty (30) days from the date we returned it to your financial institution. SENTIR  is not responsible for the posting policies of your financial institution. If you have questions, contact your financial institution directly. 

Returns information

We at SENTIR want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition “as shipped” to you, within 30 days from the date of receipt for an exchange or a refund for the price of the item.

No returns will be allowed and all sales are final after the 30-day return period.

We are unable to accept or process any returns received by us after 90 days from the date of the customer’s original receipt of the item.

How Do I Return an Item?

Step 1: Send us an email to:[email protected]   with your order number and the reason you want to return the item.

Step 2: Package your return: If possible, use the original packing and completely remove or cover the original shipping label. Seal the package securely with packaging tape.

Step 3: Shipping your return to:

Market Group

1711 Bergenline Ave

Union City NJ 07087

Phone 646-262-0008

How/When Will My Refund Be Processed?

Refunds are issued to the original method of payment. Credit/debit card transactions are refunded back to the credit/debit account. It may take up to two billing cycles for the credit to appear on your statement.

Can I Return a “Scratch and Dent” Purchase?

All Scratch and Dent items are advertised as “non-returnable.” The defect in the merchandise is clearly advertised. If the item’s defect is greater than advertised, we will allow you to return the item, but the Customer Experience Team must authorize returns on all Scratch and Dent items.

If you want to return a Scratch and Dent item, you must contact us at: [email protected]

How Long Does it Take SENTIR to Issue Credit?

Upon receipt of your return, processing normally takes up to five (30) business days for the Return Department to complete credit of your refund to your method of payment.

Why is My Refund Not on My Payment Type Statement?

After the transaction is finalized from SENTIR to your financial institution, the financial institution must post it to your account. Generally, this is processed within seven business days. Depending on their policies, posting may take up to thirty (30) days from the date we returned it to your financial institution. SENTIR  is not responsible for the posting policies of your financial institution. If you have questions, contact your financial institution directly. 

Returns information

We at SENTIR want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition “as shipped” to you, within 30 days from the date of receipt for an exchange or a refund for the price of the item.

No returns will be allowed and all sales are final after the 30-day return period.

We are unable to accept or process any returns received by us after 90 days from the date of the customer’s original receipt of the item.

How Do I Return an Item?

Step 1: Send us an email to:[email protected]   with your order number and the reason you want to return the item.

Step 2: Package your return: If possible, use the original packing and completely remove or cover the original shipping label. Seal the package securely with packaging tape.

Step 3: Shipping your return to:

Market Group

1711 Bergenline Ave

Union City NJ 07087

Phone 646-262-0008

How/When Will My Refund Be Processed?

Refunds are issued to the original method of payment. Credit/debit card transactions are refunded back to the credit/debit account. It may take up to two billing cycles for the credit to appear on your statement.

Can I Return a “Scratch and Dent” Purchase?

All Scratch and Dent items are advertised as “non-returnable.” The defect in the merchandise is clearly advertised. If the item’s defect is greater than advertised, we will allow you to return the item, but the Customer Experience Team must authorize returns on all Scratch and Dent items.

If you want to return a Scratch and Dent item, you must contact us at: [email protected]

How Long Does it Take SENTIR to Issue Credit?

Upon receipt of your return, processing normally takes up to five (30) business days for the Return Department to complete credit of your refund to your method of payment.

Why is My Refund Not on My Payment Type Statement?

After the transaction is finalized from SENTIR to your financial institution, the financial institution must post it to your account. Generally, this is processed within seven business days. Depending on their policies, posting may take up to thirty (30) days from the date we returned it to your financial institution. SENTIR  is not responsible for the posting policies of your financial institution. If you have questions, contact your financial institution directly. 

Returns information